In a sign of good faith, KFC yesterday announced that they will be awarding 3 year old Victoria Wilcher purportedly turned back from one Jackson, Mississippi, KFC $30 000 to a charity in her name so as to assist in the contribution of medical upkeep that a recent pit bull mauling at the hands of her grandfather and his girlfriend which led to the 3 year old suffering heinous physical and emotional trauma.
According to the girl’s grandmother, Kelly Mullins, the Jackson outlet had purportedly asked the young girl to leave the store cause her facial disfigurement, the result of the pit bull attack had come to disturb other diners.
Chagrined, Mullins would create a Facebook page, Victoria’s Victories (as of press well over 60K likes exist) where she told of the mistreatment at the hands of the fast food vendor which over the course of days would come to go viral and capturing media attention and of course the attention of KFC executives.
Offered KFC Rick Maynard yesterday: ‘As soon as we were notified of this report on Friday, we immediately began an investigation, as this kind of hurtful and disrespectful action would not be tolerated by KFC,’
‘Regardless of the outcome of our investigation, we have apologized to Victoria’s family and are committed to assisting them. The company is making a $30,000 donation to assist with her medical bills. The entire KFC family is behind Victoria.’
After the family shared the story on Thursday, KFC responded in comment section of the original Facebook post, saying:
‘Please accept our sincere apologies while we try to investigate this incident.’
On Friday, the family posted onto the page, acknowledging the huge response they received.
‘KFC has reached out for more information thanks to the overwhelming support for Victoria,’ they said.
‘Thank you for sharing her story and please continue to pray for her and her recovery. She still has several surgeries in her future and will continue to need our love and support.’
A message posted Friday evening by another Mississippi KFC franchisee, Dick West of West Quality Food Service in Laurel, offered ‘a big KFC picnic‘ for the child and her family.
West also wrote that he knows the Jackson restaurant owners ‘and they have never in the 50 years they have operated in Jackson allowed anyone coming into their restaurants to be treated with dis-respect.’
In a message to the AP, he wrote, ‘I am sure KFC will make their finding public as soon as the facts are in. In the meantime, I offered to treat Victoria to a picnic because regardless of the outcome of the investigation, she has been thru more than any little girl should and I wanted to give her a special treat.’
That said there has been suggestion on the web that perhaps the grandmother had exaggerated events as they had happened and that in fact she may have been asked to leave and not the child due to her over reactions at the time.
Told one commentator on the web, make of it as you will:
If anyone was wondering, apparently this isn’t the real story of what happened. According to people in the town, Kelly had approached the store manager to ask that they throw several children out because they were staring at Victoria. Not making fun of her or bullying her, just staring. The manager had no reason to throw them out because they weren’t being openly rude or nasty to the point of unreasonableness, so she refused. Then the grandmother started getting angry because the manager wouldn’t do what she said and became so disruptive that she was the one asked to leave. At no point did anyone say that they were being thrown out of the store because of the injuries to Victoria’s face. It was all because the grandmother reacted poorly to children showing a natural curiosity over Victoria’s injuries. Maybe the children’s parents could have asked them to stop staring because it was impolite, but according to the stories going around, they weren’t doing anything over the top.
After they left, the grandmother started going to every news station she could and told everyone that KFC was mean to them, all the while telling them that she was doing a fundraiser to pay for Victoria’s hospital bills. I hope that none of this is true, but it sounds a little too reasonable for my comfort level.
And then there were these following comments on the web that caught my attention:
Ignorance is something like an illness for which there is no cure. Besides having no recover from a dog attack now this little one has to recover from emotional hurt from some ignorant people who should know better. Please give her extra cuddles and hope she makes a quick and full recovery. Amazes me that some people could be so callous to an innocent child. KFC employee as unhealthy as the food KFC serves!
Sometimes you get a rogue employee, and companies do their best but can be taken by surprise. 18 years ago a mothercare employee decided to kick me out the shop for breastfeeding and her horrified colleagues dashed over and asked her what on earth she thought she was doing. Her supervisor took her away.
Would they ask a disfigured war veteran/hero to leave..I think not, so why this beautiful little girl…Disgusting is what it is, some of todays society are reprobates!!!
She was attacked by three of her grandfathers Pit Bulls and he owned 10, really? What the hell is this guy owning 10 Pit Bulls for. Must be some really ignorant people to have this many dangerous dogs around this beautiful little girl.
Sad when humanity is more concerned about having a comfortable dining experience rather than to make comfortable the child’s dealings with a situation such as this. The manager should have sensitivity training with handling situations as this as a more positive solution could have been achieved. Its bad enough that a child had to go through the horror of being attacked by an animal, it’s worse now knowing that people look and make comments and find her ugly in their perfect world. Stay strong little one…..you will be better soon enough and as for KFC, handle it.